e2bdt Privacy Policy — Your Information Is Our Responsibility

1 Introduction and Purpose of the Policy

e2bdt ("we", "our", or "the platform") is committed to providing a safe and reliable online gaming environment for players in Bangladesh. This privacy policy ("policy") describes in detail what types of information we collect about you while you use our website and services, why we collect it, and how that information is used, stored, and kept secure.

By registering on this platform or using any of our services, you are considered to have read, understood, and agreed to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

We believe that the privacy of personal information is a fundamental right. On the e2bdt platform, all your information is kept secure through SSL encryption technology. Our goal is to earn your trust and ensure a transparent, safe gaming environment.

2 Data Collection

We collect your information in various ways. The types of information collected are described in detail below:

2.1 Information You Provide Directly

During registration, login, and use of services, you provide the following information:

• Full name and date of birth (for age verification)
• Email address and contact details
• Payment information — bKash, Nagad, Rocket, Upay or bank account details
• National ID card or passport information (for KYC verification)
• Messages and complaint details submitted via live chat or email

2.2 Automatically Collected Information

The following information is collected automatically while you use the platform:

• IP address and device type
• Browser type and operating system
• Time of access and location-related information
• Game history and transaction records
• Session duration and navigation patterns

2.3 Information Received from Third Parties

In some cases, we may receive your transaction-related information from payment processors or fraud prevention service providers. This information is used solely to improve the security of your account and the quality of our services.

3 Purpose of Data Use

e2bdt uses your personal information only for the following lawful purposes:

3.1 Account Management and Identity Verification

We use your information to create, maintain, and keep your account secure. Confirming age verification is an important responsibility for us — only individuals aged 21 or older may open an account on the e2bdt platform.

3.2 Financial Transaction Processing

Your payment information is used to process deposit and withdrawal requests. This information is essential to ensure a secure and fast service when completing transactions via bKash, Nagad, Rocket, and Upay.

3.3 Customer Service and Support

Our 24/7 Bengali live chat support team uses your information to resolve your issues and provide better service.

3.4 Fraud Prevention and Security

We monitor transactions and account activity to prevent unauthorized access, money laundering, and fraudulent activities.

3.5 Service Improvement

By analyzing your gaming habits and preferences, we further improve the platform experience and create relevant promotional offers for you.

3.6 Legal Compliance

We store and use necessary information to comply with applicable laws and regulations.

4 Sharing Information with Third Parties

e2bdt does not sell or rent your personal information. However, we may share information with third parties in the following limited circumstances:

4.1 Payment Service Providers

Information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay. These providers manage your information in accordance with their own privacy policies.

4.2 Game Providers

Game providers such as Pragmatic Play, Spribe, JILI, and PG Soft may receive limited session data to ensure fair gameplay. This information never reveals your full identity.

4.3 Legal Requirements

We may be required to share your information with government authorities in response to a court order, a lawful request from an investigating authority, or as required by applicable law.

4.4 Business Transfers

In the event of a business merger, acquisition, or asset sale, your information may be transferred to the new entity. However, the terms of this policy will remain in effect in such cases.

Outside of the circumstances described above, we will not share your personal information with any third party without your consent.

5 Cookies and Tracking Technologies

The e2bdt website uses cookies and similar technologies. Cookies are small text files stored on your device that help us improve the quality of our services.

5.1 Cookies We Use

• Essential Cookies: To ensure the core functionality of the platform, such as maintaining login sessions and security verification.
• Functional Cookies: To remember your language preferences and settings, so you do not have to set them up again each time you log in.
• Analytics Cookies: To understand which parts of the platform are used most, so we can improve our services.

5.2 Cookie Control

You can disable cookies through your browser settings. Please note, however, that disabling essential cookies may cause some important platform features to not work properly.

6 Data Storage and Security

6.1 Security Measures

We apply industry-standard security measures to keep your personal information secure:

• SSL (Secure Socket Layer) encryption — all data transmission occurs through encrypted channels
• Secure database storage and regular security audits
• Only authorized staff have access to the necessary information
• Two-Factor Authentication system
• Detection and prevention of suspicious login attempts

6.2 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be retained for a defined period for legal compliance and fraud prevention purposes.

6.3 Risk Acknowledgment

Transmitting information over the internet is not entirely risk-free. While we strive to ensure the highest level of security, no system is completely secure. It is your responsibility to keep your account password confidential and to contact us if you notice any suspicious activity.

7 Your Rights

As a user of the e2bdt platform, you have the following rights:

7.1 Right to Access Information

You may contact us at any time to find out what information we hold about you. After appropriate verification, we will provide you with that information within a defined timeframe.

7.2 Right to Correct Information

If your profile contains incorrect or incomplete information, you may request that we correct it. This can be done through your account settings or by contacting our support team.

7.3 Right to Delete Information

In certain circumstances, you may request the deletion of your personal information. However, we may need to retain some information to fulfill our legal obligations.

7.4 Right to Object to Data Processing

You may object at any time to the use of your information for marketing purposes. In such cases, we will immediately stop using your information for that purpose.

7.5 Right to Lodge a Complaint

If you have any complaints regarding our privacy policy, you may contact us directly. We take every complaint seriously and strive to resolve them promptly.

8 Protection of Minors' Information

e2bdt is a 21+ platform. Under no circumstances do we permit individuals under the age of 21 to register an account, and we do not knowingly collect any personal information from them.

Age verification during the registration process is an essential step for us. If, for any reason, a minor's information enters our system, that account will be closed and all collected information will be deleted as soon as the matter comes to our attention.

If you become aware that a minor has created an account on e2bdt, please notify our support team.

For Ages 21+   This platform is intended only for individuals aged 21 and above.

9 Changes to the Policy

We may revise this privacy policy from time to time due to business needs, legal changes, or service improvements. We will notify you of any significant changes in the following ways:

• A clear notice will be displayed on the platform
• A notification will be sent to your registered email address
• The "Last Updated" date at the top of the policy will be changed

If you continue to use the platform after the revised policy is published, you will be considered to have consented to the new policy. We recommend that you visit this page regularly to stay informed about the latest version of the policy.

10 Contact

Please contact us for any questions, concerns, or complaints regarding this privacy policy. Our team provides support in Bengali and is committed to responding promptly to every message.

Your privacy is very important to us. We believe that transparency and trustworthiness are the foundation of a successful platform. On e2bdt, all your information is managed according to the principles of fair play and safe gaming.